Cargando…

Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress

The purpose of this study is to analyze the relationships between workplace violence, occupational stress, and sustainable work performance. Multiple dimensions of workplace violence (harassment, mobbing, ostracism, and stalking) were used in this study. A questionnaire survey was used, composed of...

Descripción completa

Detalles Bibliográficos
Autores principales: Rasool, Samma Faiz, Wang, Mansi, Zhang, Yanping, Samma, Madeeha
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7037902/
https://www.ncbi.nlm.nih.gov/pubmed/32024195
http://dx.doi.org/10.3390/ijerph17030912
_version_ 1783500530293669888
author Rasool, Samma Faiz
Wang, Mansi
Zhang, Yanping
Samma, Madeeha
author_facet Rasool, Samma Faiz
Wang, Mansi
Zhang, Yanping
Samma, Madeeha
author_sort Rasool, Samma Faiz
collection PubMed
description The purpose of this study is to analyze the relationships between workplace violence, occupational stress, and sustainable work performance. Multiple dimensions of workplace violence (harassment, mobbing, ostracism, and stalking) were used in this study. A questionnaire survey was used, composed of 48 items with a 5-point Likert scale (1, strongly disagree, to 5, strongly agree). Data were collected from 15 hospitals in the vicinity of Karachi, Lahore, and Islamabad, Pakistan. The target population of this study consisted of doctors, nurses, and paramedical staff. We distributed 500 questionnaires among the target population. In total, 345 usable questionnaires were returned, resulting in a response rate of 69%. Partial least squares structural equation modeling was used to test the direct and indirect effects. The results of this study highlight that in both direct and indirect relationships, workplace violence negatively influences sustainable work performance. The findings of this study are as follows: First, harassment reduces employee morale, which consistently lessens employees’ work performance. Second, mobbing at the workplace reduces productivity, increases levels of stress, anxiety, depression, and irritability, and increases low work engagement, work absences, and work destruction. Third, ostracism at the workplace reduces motivation among workers and organizations, which reduces work efficiency. Work performance is undermined due to stalking at the workplace because it creates a bad image and brings toxicity among colleagues and peers. Fourth, occupational stress is considered a stigma among employees who are facing stress at the workplace. We can conclude that if employees are happy and healthy, they can be their most productive. So, organizations need to construct a culture where employees can be at their best and shine.
format Online
Article
Text
id pubmed-7037902
institution National Center for Biotechnology Information
language English
publishDate 2020
publisher MDPI
record_format MEDLINE/PubMed
spelling pubmed-70379022020-03-10 Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress Rasool, Samma Faiz Wang, Mansi Zhang, Yanping Samma, Madeeha Int J Environ Res Public Health Article The purpose of this study is to analyze the relationships between workplace violence, occupational stress, and sustainable work performance. Multiple dimensions of workplace violence (harassment, mobbing, ostracism, and stalking) were used in this study. A questionnaire survey was used, composed of 48 items with a 5-point Likert scale (1, strongly disagree, to 5, strongly agree). Data were collected from 15 hospitals in the vicinity of Karachi, Lahore, and Islamabad, Pakistan. The target population of this study consisted of doctors, nurses, and paramedical staff. We distributed 500 questionnaires among the target population. In total, 345 usable questionnaires were returned, resulting in a response rate of 69%. Partial least squares structural equation modeling was used to test the direct and indirect effects. The results of this study highlight that in both direct and indirect relationships, workplace violence negatively influences sustainable work performance. The findings of this study are as follows: First, harassment reduces employee morale, which consistently lessens employees’ work performance. Second, mobbing at the workplace reduces productivity, increases levels of stress, anxiety, depression, and irritability, and increases low work engagement, work absences, and work destruction. Third, ostracism at the workplace reduces motivation among workers and organizations, which reduces work efficiency. Work performance is undermined due to stalking at the workplace because it creates a bad image and brings toxicity among colleagues and peers. Fourth, occupational stress is considered a stigma among employees who are facing stress at the workplace. We can conclude that if employees are happy and healthy, they can be their most productive. So, organizations need to construct a culture where employees can be at their best and shine. MDPI 2020-02-01 2020-02 /pmc/articles/PMC7037902/ /pubmed/32024195 http://dx.doi.org/10.3390/ijerph17030912 Text en © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Rasool, Samma Faiz
Wang, Mansi
Zhang, Yanping
Samma, Madeeha
Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title_full Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title_fullStr Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title_full_unstemmed Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title_short Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress
title_sort sustainable work performance: the roles of workplace violence and occupational stress
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7037902/
https://www.ncbi.nlm.nih.gov/pubmed/32024195
http://dx.doi.org/10.3390/ijerph17030912
work_keys_str_mv AT rasoolsammafaiz sustainableworkperformancetherolesofworkplaceviolenceandoccupationalstress
AT wangmansi sustainableworkperformancetherolesofworkplaceviolenceandoccupationalstress
AT zhangyanping sustainableworkperformancetherolesofworkplaceviolenceandoccupationalstress
AT sammamadeeha sustainableworkperformancetherolesofworkplaceviolenceandoccupationalstress