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Necessity of the Needs Map in the Service Design for Smart Cities
Recently, the issue of how to involve actual service users in the service designs for Smart cities has grown in importance, as this is a key factor in determining the serviceability and sustainability of developed services. Reckless participation of users can make the service design process ineffici...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7052287/ https://www.ncbi.nlm.nih.gov/pubmed/32158412 http://dx.doi.org/10.3389/fpsyg.2020.00202 |