What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

BACKGROUND: Customer-oriented health care management and patient satisfaction have become important for physicians to attract patients in an increasingly competitive environment. Satisfaction influences patients’ choice of physician and leads to higher patient retention and higher willingness to eng...

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Detalles Bibliográficos
Autores principales: Bidmon, Sonja, Elshiewy, Ossama, Terlutter, Ralf, Boztug, Yasemin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7055794/
https://www.ncbi.nlm.nih.gov/pubmed/32012063
http://dx.doi.org/10.2196/13830

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7055794/
https://www.ncbi.nlm.nih.gov/pubmed/32012063
http://dx.doi.org/10.2196/13830

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