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What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data
BACKGROUND: Customer-oriented health care management and patient satisfaction have become important for physicians to attract patients in an increasingly competitive environment. Satisfaction influences patients’ choice of physician and leads to higher patient retention and higher willingness to eng...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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JMIR Publications
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7055794/ https://www.ncbi.nlm.nih.gov/pubmed/32012063 http://dx.doi.org/10.2196/13830 |