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The value of Facebook in nation-wide hospital quality assessment: a national mixed-methods study in Norway
OBJECTIVES: The objective was to assess the possibility of using a combination of official and unofficial Facebook ratings and comments as a basis for nation-wide hospital quality assessments in Norway. METHODS: All hospitals from a national cross-sectional patient experience survey in 2015 were mat...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7061919/ https://www.ncbi.nlm.nih.gov/pubmed/31446423 http://dx.doi.org/10.1136/bmjqs-2019-009456 |