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The value of Facebook in nation-wide hospital quality assessment: a national mixed-methods study in Norway

OBJECTIVES: The objective was to assess the possibility of using a combination of official and unofficial Facebook ratings and comments as a basis for nation-wide hospital quality assessments in Norway. METHODS: All hospitals from a national cross-sectional patient experience survey in 2015 were mat...

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Detalles Bibliográficos
Autores principales:	Bjertnaes, Oyvind, Iversen, Hilde Hestad, Skyrud, Katrine Damgaard, Danielsen, Kirsten
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2020
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7061919/ https://www.ncbi.nlm.nih.gov/pubmed/31446423 http://dx.doi.org/10.1136/bmjqs-2019-009456

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