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Food Safety Trust, Risk Perception, and Consumers’ Response to Company Trust Repair Actions in Food Recall Crises

Food recalls have severe impacts on the operation, reputation, and even the survival of a recalling company involved in a crisis, with consumer trust violation being the immediate threat to the recalling firm. The involved firms adopt trust repair strategies and release messages relevant to these ac...

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Detalles Bibliográficos
Autores principales: Liao, Chuanhui, Luo, Yu, Zhu, Weiwei
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7068368/
https://www.ncbi.nlm.nih.gov/pubmed/32079171
http://dx.doi.org/10.3390/ijerph17041270