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Channel management in virtual care

Many virtual care initiatives focus heavily on video visits, essentially mimicking face-to-face visits. Meanwhile, clinicians in established settings continue to use the oldest modality, phone calls, and some use the most ubiquitous, asynchronous messaging. The latter, along with live chat and chatb...

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Detalles Bibliográficos
Autores principales: Desruisseaux, Matt, Stamenova, Vess, Bhatia, R. Sacha, Bhattacharyya, Onil
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group UK 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7096521/
https://www.ncbi.nlm.nih.gov/pubmed/32219185
http://dx.doi.org/10.1038/s41746-020-0252-4