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A calculus for services innovation
Innovation in the services area — especially in the electronic services (e-services) domain — can be systematically developed by first considering the strategic drivers and foci, then the tactical principles and enablers, and finally the operational decision attributes, all of which constitute a pro...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Systems Engineering Society of China
2007
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7104594/ https://www.ncbi.nlm.nih.gov/pubmed/32288407 http://dx.doi.org/10.1007/s11518-007-5041-y |