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Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?

BACKGROUND: Patient and staff experiences provide important insights into care quality, but health systems have difficulty using these data to improve care. Little attention has been paid to understanding how patient experience feedback can act as a prompt to reflection in practice in the clinical s...

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Detalles Bibliográficos
Autores principales: Jones, Jennifer, Bion, Julian, Brown, Celia, Willars, Janet, Brookes, Olivia, Tarrant, Carolyn
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7104653/
https://www.ncbi.nlm.nih.gov/pubmed/31858677
http://dx.doi.org/10.1111/hex.13010