Crisis management and recovery: how restaurants in Hong Kong responded to SARS

The 2003 Severe Acute Respiratory Syndrome (SARS) outbreak constitutes an example of the many crises that a restaurant may encounter. This article reviews a typology of crises, examines the crisis response of restaurants in Hong Kong, illustrates how local restaurants deal with this unprecedented si...

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Detalles Bibliográficos
Autores principales: Tse, Alan C.B., So, Stella, Sin, Leo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2006
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7116952/
https://www.ncbi.nlm.nih.gov/pubmed/32287848
http://dx.doi.org/10.1016/j.ijhm.2004.12.001

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7116952/
https://www.ncbi.nlm.nih.gov/pubmed/32287848
http://dx.doi.org/10.1016/j.ijhm.2004.12.001

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