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Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, soc...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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2008
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7120314/ http://dx.doi.org/10.1007/978-0-387-76578-5_2 |