Cargando…
Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, soc...
| Autor principal: | |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
2008
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7120314/ http://dx.doi.org/10.1007/978-0-387-76578-5_2 |
| Sumario: | Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, social and engineering — into her analysis of services systems. Within the context of a new research center at MIT — CESF (Center for Engineering Systems Fundamentals) — we show how newly emerging services systems require such a 3-way holistic analysis. We deliberately select some non-standard services, as many business services such as supply chains have been studied extensively. |
|---|