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Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences

Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, soc...

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Autor principal: Larson, Richard C.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2008
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7120314/
http://dx.doi.org/10.1007/978-0-387-76578-5_2
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author Larson, Richard C.
author_facet Larson, Richard C.
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description Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, social and engineering — into her analysis of services systems. Within the context of a new research center at MIT — CESF (Center for Engineering Systems Fundamentals) — we show how newly emerging services systems require such a 3-way holistic analysis. We deliberately select some non-standard services, as many business services such as supply chains have been studied extensively.
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spelling pubmed-71203142020-04-06 Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences Larson, Richard C. Service Science, Management and Engineering Education for the 21st Century Article Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences-management, social and engineering — into her analysis of services systems. Within the context of a new research center at MIT — CESF (Center for Engineering Systems Fundamentals) — we show how newly emerging services systems require such a 3-way holistic analysis. We deliberately select some non-standard services, as many business services such as supply chains have been studied extensively. 2008 /pmc/articles/PMC7120314/ http://dx.doi.org/10.1007/978-0-387-76578-5_2 Text en © Springer Science+Business Media, LLC 2008 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Article
Larson, Richard C.
Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title_full Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title_fullStr Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title_full_unstemmed Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title_short Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
title_sort holistic trinity of services sciences: management, social, and engineering sciences
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7120314/
http://dx.doi.org/10.1007/978-0-387-76578-5_2
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