Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study

This paper explores an overly optimistic and tenacious claim in the literature that robotic process automation (RPA) will only free knowledge workers from mundane tasks and introduce more interesting work. We explore this claim and other consequences for knowledge workers using data from a sequentia...

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Detalles Bibliográficos
Autores principales: Eikebrokk, Tom Roar, Olsen, Dag Håkon
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7134300/
http://dx.doi.org/10.1007/978-3-030-44999-5_10

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7134300/
http://dx.doi.org/10.1007/978-3-030-44999-5_10

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