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An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction

Many people browse reviews online before making purchasing decisions. It is essential to identify the subset of helpful reviews from the large number of reviews of varying quality. This paper aims to build a model to predict review helpfulness automatically. Our work is inspired by the observation t...

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Detalles Bibliográficos
Autores principales: Qu, Xianshan, Li, Xiaopeng, Farkas, Csilla, Rose, John
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7148225/
http://dx.doi.org/10.1007/978-3-030-45439-5_55