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An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction
Many people browse reviews online before making purchasing decisions. It is essential to identify the subset of helpful reviews from the large number of reviews of varying quality. This paper aims to build a model to predict review helpfulness automatically. Our work is inspired by the observation t...
Autores principales: | Qu, Xianshan, Li, Xiaopeng, Farkas, Csilla, Rose, John |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7148225/ http://dx.doi.org/10.1007/978-3-030-45439-5_55 |
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