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Unpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis
During times of public crises, governments must act swiftly to communicate crisis information effectively and efficiently to members of the public; failure to do so will inevitably lead citizens to become fearful, uncertain and anxious in the prevailing conditions. This pioneering study systematical...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7151317/ https://www.ncbi.nlm.nih.gov/pubmed/32292239 http://dx.doi.org/10.1016/j.chb.2020.106380 |