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Optimized Transformer Models for FAQ Answering

Informational chatbots provide a highly effective medium for improving operational efficiency in answering customer queries for any enterprise. Chatbots are also preferred by users/customers since unlike other alternatives like calling customer care or browsing over FAQ pages, chatbots provide insta...

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Detalles Bibliográficos
Autores principales: Damani, Sonam, Narahari, Kedhar Nath, Chatterjee, Ankush, Gupta, Manish, Agrawal, Puneet
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7206240/
http://dx.doi.org/10.1007/978-3-030-47426-3_19