The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method

INTRODUCTION: Patient satisfaction has become an essential metric in addition to the type of care they receive. Phone calls, emails, and text to patients after their healthcare visit are the typical way of obtaining the data reflecting patient satisfaction. The purpose of this retrospective quality...

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Detalles Bibliográficos
Autores principales: Alismail, Abdullah, Schaeffer, Brett, Oh, Andrea, Hamiduzzaman, Saba, Daher, Noha, Song, Hae-Young, Furukawa, Brian, Tan, Laren D
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2020
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7245467/
https://www.ncbi.nlm.nih.gov/pubmed/32547281
http://dx.doi.org/10.2147/PROM.S248431

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7245467/
https://www.ncbi.nlm.nih.gov/pubmed/32547281
http://dx.doi.org/10.2147/PROM.S248431

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