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Workarounds in Business Processes: A Goal-Based Analysis
Workarounds in business processes and information systems (IS) have attracted research attention in recent years. Deviating from official processes, workarounds are goal-driven adaptations. Understanding the underlying problems or perceived barriers that motivate workarounds is essential for suggest...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7266449/ http://dx.doi.org/10.1007/978-3-030-49435-3_23 |