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Predictors and triggers of incivility within healthcare teams: a systematic review of the literature

OBJECTIVES: To explore predictors and triggers of incivility in medical teams, defined as behaviours that violate norms of respect but whose intent to harm is ambiguous. DESIGN: Systematic literature review of quantitative and qualitative empirical studies. DATA SOURCES: Database searches according...

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Detalles Bibliográficos
Autores principales: Keller, Sandra, Yule, Steven, Zagarese, Vivian, Henrickson Parker, Sarah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7282335/
https://www.ncbi.nlm.nih.gov/pubmed/32513884
http://dx.doi.org/10.1136/bmjopen-2019-035471