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The Impact of the Innovative Knowledge of Customers on Their Recommendation Intentions
This article provides a systematic way to examine the impact of the innovative knowledge of customers on their recommendation intentions from firm design perspective and investigates the moderating effects of guidance methods and design materials provided combining different aspects of cognitive fit...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7283618/ https://www.ncbi.nlm.nih.gov/pubmed/32581911 http://dx.doi.org/10.3389/fpsyg.2020.00979 |