Technical Metrics Used to Evaluate Health Care Chatbots: Scoping Review

BACKGROUND: Dialog agents (chatbots) have a long history of application in health care, where they have been used for tasks such as supporting patient self-management and providing counseling. Their use is expected to grow with increasing demands on health systems and improving artificial intelligen...

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Detalles Bibliográficos
Autores principales: Abd-Alrazaq, Alaa, Safi, Zeineb, Alajlani, Mohannad, Warren, Jim, Househ, Mowafa, Denecke, Kerstin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Review
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7305563/
https://www.ncbi.nlm.nih.gov/pubmed/32442157
http://dx.doi.org/10.2196/18301

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7305563/
https://www.ncbi.nlm.nih.gov/pubmed/32442157
http://dx.doi.org/10.2196/18301

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