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Technical Metrics Used to Evaluate Health Care Chatbots: Scoping Review
BACKGROUND: Dialog agents (chatbots) have a long history of application in health care, where they have been used for tasks such as supporting patient self-management and providing counseling. Their use is expected to grow with increasing demands on health systems and improving artificial intelligen...
| Autores principales: | , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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JMIR Publications
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7305563/ https://www.ncbi.nlm.nih.gov/pubmed/32442157 http://dx.doi.org/10.2196/18301 |