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It’s how you say it: Systematic A/B testing of digital messaging cut hospital no-show rates
Failure to attend hospital appointments has a detrimental impact on care quality. Documented efforts to address this challenge have only modestly decreased no-show rates. Behavioral economics theory has suggested that more effective messages may lead to increased responsiveness. In complex, real-wor...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7310733/ https://www.ncbi.nlm.nih.gov/pubmed/32574181 http://dx.doi.org/10.1371/journal.pone.0234817 |