The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments

Service providers personality traits is one of important determinants to deliver proper service to customers to make them satisfied in service delivery. Despite numerous studies on personality traits and emotional labor, little empirical work has been conducted to investigate the causal effects of h...

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Detalles Bibliográficos
Autores principales: Lee, Seungsin, Park, Jungkun, Back, Ki-Joon, Hyun, Hyowon, Lee, Suk Hyung
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2020
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7326059/
https://www.ncbi.nlm.nih.gov/pubmed/32670123
http://dx.doi.org/10.3389/fpsyg.2020.00631

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7326059/
https://www.ncbi.nlm.nih.gov/pubmed/32670123
http://dx.doi.org/10.3389/fpsyg.2020.00631

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