A Public Health Performance Excellence Improvement Strategy: Diffusion and Adoption of the Baldrige Framework Within Tennessee Department of Health

In 2011, Tennessee was faced with poor state health rankings with newly elected officials promoting customer-focused government. To refocus, the Tennessee Department of Health chose a multiyear plan to adopt, diffuse, and integrate the Malcolm Baldrige Performance Excellence framework. Senior leader...

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Detalles Bibliográficos
Autores principales: Roberts, Micky, Reagan, David R., Behringer, Bruce
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer Health, Inc. 2020
Materias:
Research Reports
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7329136/
https://www.ncbi.nlm.nih.gov/pubmed/31765348
http://dx.doi.org/10.1097/PHH.0000000000000926

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7329136/
https://www.ncbi.nlm.nih.gov/pubmed/31765348
http://dx.doi.org/10.1097/PHH.0000000000000926

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