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An Automated Telephone Call System Improves the Reach and Cost-effectiveness of Panel Management Outreach for Cancer Screening

This implementation and comparative effectiveness study compared an automated call system (ACS)-assisted method to enhance staff efficiency in panel management cancer screening outreach compared with standard outreach using manual calls. One panel manager assisted by the ACS at the intervention prim...

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Detalles Bibliográficos
Autores principales: Gagliardi, Kristin S., Coleman, Sara, Intinarelli, Gina, Karliner, Leah, Appelle, Nicole, Taylor, Brian, Grumbach, Kevin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer Health, Inc. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7329237/
https://www.ncbi.nlm.nih.gov/pubmed/31800442
http://dx.doi.org/10.1097/JAC.0000000000000322