The Multilevel Mechanism of Multifoci Service Orientation on Emotional Labor: Based on the Chinese Hospitality Industry

Emotional labor exerts a significant impact on employees’ physical and mental health as a unique form of labor. This study aims to explore the multilevel mechanism of multifoci service orientation on emotional labor from the social capital perspective. Through a multistage survey of managers and emp...

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Detalles Bibliográficos
Autores principales: Yang, Yong, Yang, Fan, Cao, Jingzhu, Feng, Bo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7344823/
https://www.ncbi.nlm.nih.gov/pubmed/32560301
http://dx.doi.org/10.3390/ijerph17124314

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7344823/
https://www.ncbi.nlm.nih.gov/pubmed/32560301
http://dx.doi.org/10.3390/ijerph17124314

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