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Improvement of patient satisfaction by root cause analysis in health care services for urban slum community in North India

Universal health care (UHC) endorses availability and access to health care services for a wider population with equity and quality in a way that protects them from financial hardship while availing the services. This case study shares the experience of a health facility in a resource constraint set...

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Detalles Bibliográficos
Autores principales: Jindal, Har Ashish, Saraswathy, M. V., Gupta, Atul, Thakur, J. S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer - Medknow 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7346918/
https://www.ncbi.nlm.nih.gov/pubmed/32670979
http://dx.doi.org/10.4103/jfmpc.jfmpc_915_19