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Improvement of patient satisfaction by root cause analysis in health care services for urban slum community in North India
Universal health care (UHC) endorses availability and access to health care services for a wider population with equity and quality in a way that protects them from financial hardship while availing the services. This case study shares the experience of a health facility in a resource constraint set...
Autores principales: | Jindal, Har Ashish, Saraswathy, M. V., Gupta, Atul, Thakur, J. S. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Wolters Kluwer - Medknow
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7346918/ https://www.ncbi.nlm.nih.gov/pubmed/32670979 http://dx.doi.org/10.4103/jfmpc.jfmpc_915_19 |
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