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Motivational and Affective Factors Underlying Consumer Dropout and Transactional Success in eCommerce: An Overview
It is estimated that more than half of all online transactions are abandoned before completion. This paper investigates the psychological factors that influence online shopping behavior, with a view to improving transactional success rates. Through a review of the literature, we identify a range of...
Autores principales: | Bell, Lynne, McCloy, Rachel, Butler, Laurie, Vogt, Julia |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7351522/ https://www.ncbi.nlm.nih.gov/pubmed/32714258 http://dx.doi.org/10.3389/fpsyg.2020.01546 |
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