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A quantitative assessment of the parameters of the role of receptionists in modern primary care using the work design framework

BACKGROUND: Amidst increased pressures on General Practice across England, the receptionist continues to fulfil key administrative and clinically related tasks. The need for more robust support for these key personnel to ensure they stay focussed and motivated is apparent, however, to be effective a...

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Detalles Bibliográficos
Autores principales: Burrows, Michael, Gale, Nicola, Greenfield, Sheila, Litchfield, Ian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7353756/
https://www.ncbi.nlm.nih.gov/pubmed/32650728
http://dx.doi.org/10.1186/s12875-020-01204-y