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A quantitative assessment of the parameters of the role of receptionists in modern primary care using the work design framework
BACKGROUND: Amidst increased pressures on General Practice across England, the receptionist continues to fulfil key administrative and clinically related tasks. The need for more robust support for these key personnel to ensure they stay focussed and motivated is apparent, however, to be effective a...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7353756/ https://www.ncbi.nlm.nih.gov/pubmed/32650728 http://dx.doi.org/10.1186/s12875-020-01204-y |