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Salesperson communication effectiveness in a digital sales interaction()

B2B buyers are exhibiting an increased preference to transact digitally with vendors. A topic which has yet to receive sufficient academic attention in this modern selling environment is salesperson communication effectiveness. Accordingly, this article: 1) defines digital sales interactions (DSIs)...

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Detalles Bibliográficos
Autores principales: Bharadwaj, Neeraj, Shipley, Garrett M.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Inc. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7366081/
http://dx.doi.org/10.1016/j.indmarman.2020.07.002