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Salesperson communication effectiveness in a digital sales interaction()
B2B buyers are exhibiting an increased preference to transact digitally with vendors. A topic which has yet to receive sufficient academic attention in this modern selling environment is salesperson communication effectiveness. Accordingly, this article: 1) defines digital sales interactions (DSIs)...
Autores principales: | Bharadwaj, Neeraj, Shipley, Garrett M. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Inc.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7366081/ http://dx.doi.org/10.1016/j.indmarman.2020.07.002 |
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