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Callers' perceptions of their contact with a rheumatology telephone helpline
BACKGROUND: Telephone helplines are useful for improving patients' access to healthcare services and reducing the need for frequent face‐to‐face contact with healthcare professionals. Little is known about how people who phone a helpline perceive the encounter. OBJECTIVES: The aims of the prese...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
John Wiley and Sons Inc.
2018
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7379940/ https://www.ncbi.nlm.nih.gov/pubmed/30468564 http://dx.doi.org/10.1002/msc.1374 |