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Callers' perceptions of their contact with a rheumatology telephone helpline

BACKGROUND: Telephone helplines are useful for improving patients' access to healthcare services and reducing the need for frequent face‐to‐face contact with healthcare professionals. Little is known about how people who phone a helpline perceive the encounter. OBJECTIVES: The aims of the prese...

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Detalles Bibliográficos
Autores principales:	Arvidsson, Susann, Nylander, Maria L., Bergman, Stefan
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	John Wiley and Sons Inc. 2018
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7379940/ https://www.ncbi.nlm.nih.gov/pubmed/30468564 http://dx.doi.org/10.1002/msc.1374

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