A Retrospective Analysis of Provider-to-Patient Secure Messages: How Much Are They Increasing, Who Is Doing the Work, and Is the Work Happening After Hours?

BACKGROUND: Patient portal registration and the use of secure messaging are increasing. However, little is known about how the work of responding to and initiating patient messages is distributed among care team members and how these messages may affect work after hours. OBJECTIVE: This study aimed...

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Detalles Bibliográficos
Autores principales: North, Frederick, Luhman, Kristine E, Mallmann, Eric A, Mallmann, Toby J, Tulledge-Scheitel, Sidna M, North, Emily J, Pecina, Jennifer L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7381047/
https://www.ncbi.nlm.nih.gov/pubmed/32673238
http://dx.doi.org/10.2196/16521

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7381047/
https://www.ncbi.nlm.nih.gov/pubmed/32673238
http://dx.doi.org/10.2196/16521

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