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A Retrospective Analysis of Provider-to-Patient Secure Messages: How Much Are They Increasing, Who Is Doing the Work, and Is the Work Happening After Hours?
BACKGROUND: Patient portal registration and the use of secure messaging are increasing. However, little is known about how the work of responding to and initiating patient messages is distributed among care team members and how these messages may affect work after hours. OBJECTIVE: This study aimed...
Autores principales: | North, Frederick, Luhman, Kristine E, Mallmann, Eric A, Mallmann, Toby J, Tulledge-Scheitel, Sidna M, North, Emily J, Pecina, Jennifer L |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7381047/ https://www.ncbi.nlm.nih.gov/pubmed/32673238 http://dx.doi.org/10.2196/16521 |
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