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Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users
This study aims to address a research gap related to the outcomes of the use of technology when the performance falls short of initial expectations, and the coping mechanisms that users may deploy in such circumstances. By adopting Cognitive Dissonance Theory, the objectives of the study are a) to e...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer US
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7381864/ https://www.ncbi.nlm.nih.gov/pubmed/32837263 http://dx.doi.org/10.1007/s10796-020-10042-3 |