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Patients’ satisfaction with quality of care in general hospitals in Ebonyi State, Nigeria, using SERVQUAL theory

BACKGROUND: Patient satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. OBJECTIVE: To investigate patients’ satisfaction with quality of care in general hospitals in Ebonyi State, South East, Nigeria, using the SERVQUAL. METHODS: A cross-s...

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Detalles Bibliográficos
Autores principales: Umoke, MaryJoy, Umoke, Prince Christian Ifeanachor, Nwimo, Ignatius O, Nwalieji, Chioma Adaora, Onwe, Rosemary N, Emmanuel Ifeanyi, Nwafor, Samson Olaoluwa, Agbaje
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7385818/
https://www.ncbi.nlm.nih.gov/pubmed/32782795
http://dx.doi.org/10.1177/2050312120945129