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Patients’ satisfaction with quality of care in general hospitals in Ebonyi State, Nigeria, using SERVQUAL theory
BACKGROUND: Patient satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. OBJECTIVE: To investigate patients’ satisfaction with quality of care in general hospitals in Ebonyi State, South East, Nigeria, using the SERVQUAL. METHODS: A cross-s...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7385818/ https://www.ncbi.nlm.nih.gov/pubmed/32782795 http://dx.doi.org/10.1177/2050312120945129 |