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Demographic variation in active consumer behaviour: On-line search for retail broadband services

Consumers who actively search for better broadband deals may benefit from lower prices or improved service quality compared to those who do not. If, however, consumers differ in their propensity to engage with the market and actively search, these potential benefits may not accrue equally. This pape...

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Detalles Bibliográficos
Autores principales: Carthy, Philip, Lunn, Peter D., Lyons, Sean
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7393549/
https://www.ncbi.nlm.nih.gov/pubmed/32760825
http://dx.doi.org/10.1016/j.heliyon.2020.e04478