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Turned Upside Down: The Role of New York Patient Experience Leaders During COVID-19
At the epicenter of the COVID-19 crisis, New York’s largest health system, Northwell Health, leveraged leadership and innovation to ensure the health and well-being of patients, families, and employees. During this unprecedented time, the role of patient experience leader constantly morphed and tran...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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SAGE Publications
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7410144/ https://www.ncbi.nlm.nih.gov/pubmed/32821782 http://dx.doi.org/10.1177/2374373520936200 |