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Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet

OBJECTIVE: Patient satisfaction is emerging as a new health-care metric. We hypothesized that an emergency department (ED) informational pamphlet would significantly improve patient understanding of ED operations and ultimately improve patient satisfaction. METHODS: We performed a prospective study...

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Detalles Bibliográficos
Autores principales: Sangal, Rohit B, Orloski, Clinton J, Shofer, Frances S, Mills, Angela M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7427355/
https://www.ncbi.nlm.nih.gov/pubmed/32851144
http://dx.doi.org/10.1177/2374373519826246