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Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet
OBJECTIVE: Patient satisfaction is emerging as a new health-care metric. We hypothesized that an emergency department (ED) informational pamphlet would significantly improve patient understanding of ED operations and ultimately improve patient satisfaction. METHODS: We performed a prospective study...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7427355/ https://www.ncbi.nlm.nih.gov/pubmed/32851144 http://dx.doi.org/10.1177/2374373519826246 |