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How do aggression source, employee characteristics and organisational response impact the relationship between workplace aggression and work and health outcomes in healthcare employees? A cross-sectional analysis of the National Health Service staff survey in England

OBJECTIVES: To examine the prevalence of aggression in healthcare and its association with employees’ turnover intentions, health and engagement, as well as how these effects differ based on aggression source (patients vs colleagues), employee characteristics (race, gender and occupation) and organi...

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Detalles Bibliográficos
Autores principales: Cheng, Shannon, Dawson, Jeremy, Thamby, Julie, Liaw, Winston R, King, Eden B
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7430410/
https://www.ncbi.nlm.nih.gov/pubmed/32792432
http://dx.doi.org/10.1136/bmjopen-2019-035957