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Conversational Agents in Health Care: Scoping Review and Conceptual Analysis
BACKGROUND: Conversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care. By enabling better accessibility, personalization, and efficiency, conversational agents h...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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JMIR Publications
2020
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7442948/ https://www.ncbi.nlm.nih.gov/pubmed/32763886 http://dx.doi.org/10.2196/17158 |