A quarantined lodging stay: The buffering effect of service quality

How do guests feel during their stay at quarantine lodging? This study draws on terror management theory and social exclusion theory to synthesize a model that highlights guests’ perceptions about their experience under enforced isolation. The model articulates guests’ feeling of anxiety and lonelin...

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Detalles Bibliográficos
Autores principales: Wong, IpKin Anthony, Yang, Fiona X.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7449669/
https://www.ncbi.nlm.nih.gov/pubmed/32868959
http://dx.doi.org/10.1016/j.ijhm.2020.102655

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7449669/
https://www.ncbi.nlm.nih.gov/pubmed/32868959
http://dx.doi.org/10.1016/j.ijhm.2020.102655

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